Irene Forbes has worked at Heritier Nance & Smothers, P.C. since 2008 as the firm's chief administrative assistant. She is often the first person people encounter when they call or visit the office. Her cheerful and helpful attitude creates a good first impression and sets the tone for clients' and colleagues' interactions with the firm.
Because Irene is often the first person people reach when they contact the firm, we rely heavily on her to make sure that colleagues and clients are directed to exactly the help they need. Irene regularly deals with questions relating to accounts payable and receivables and often troubleshoots miscellaneous matters. If Irene can't answer a question immediately, she'll find the answer, or put the caller in touch with the attorney or paralegal who can help.
Colleagues and clients alike value Irene for her pleasant nature and her dedication to efficiently assisting everyone who contacts the firm.